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Saturday, February 27, 2016

Secrets Playa Bonita Panama: Day Seven - Hmmmmm.....

Things on the service side have continued to improve.  It's amazing the impact a good old firing can have.  There are still some glaring issues.  The Seaside Grill is much improved but remains the weak link in the bunch.

The other services issues remain.  For example, I've been to the front desk five times.  four of those were negative experiences.  The only time it was decent was when an employee named "Maria" waited on me.  She actually smiled and was helpful!

There is another thing that really concerns me and could be a factor behind the poor service.  Many of the employees have been working six to seven straight days.  That would be bad enough but it appears that some of them work over 12hrs a day.  It's no wonder they act like they don't care.  The only way someone can work like that, is when they contract like a cruise ship.  It's not easy, but the prospect of having three months of paid time off can be very motivating.   It's possible that the employees here have a six months on, three months off kind of deal, but that seems really unlikely.

It's also possible that they are working the grueling hours to get the resort off the ground.  Many of the staff have name tags that say "Training" on them.  I don't doubt that Secrets had to do a big purge and a big hiring.  That's what's happens when you take over a failed resort.

The one stand out thing that I will give this resort is are the grounds.  They are very nice.  They've done a great job keeping them up and you can see the workers all over the place.

If nothing else you can hide under an umbrella and enjoy the view.  On the downside, there are few available and they fill up fast.  If you want any kind of decent shade for the day, you'll need to get out there before eight in the morning.  That's a tall order for most people on vacation.
The weather has been great.
If you feel like walking, you can walk all the way down the beach in both directions.  Down the far side, near the other resort, you will find some mangroves that you can walk through.  I know they are not true mangroves, but who'd want to walk through them?
It's a neat area to check out.
As a side note, for anyone who is from a culture where going topless is common, if you want to, you can sunbathe topless.  They will not stop you.  There is a French lady that has been out sunbathing every day....No....I am not going to take photos!  Don't even ask!  There are no boobies on this blog!

Well...okay.  If you really want to see some boobies....
A lovely pair of boobies.
Come to think of it....the bar service guy seems to be over there a lot.  She never has a hard time getting a drink.  Hmmmmm....

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